At NextOne Holding LLC, customer satisfaction is our priority. Please review our return policy for details on how to process returns or exchanges.
Eligibility for Returns
- Returns are accepted within 30 days of receiving your order.
- Items must be unused, in their original packaging, and include all accessories or tags.
- Exclusions: Clearance items, personalized items, or certain hygiene-related products are not eligible for return.
Return Process
- Contact Us:
- Email: Nextoneholding@gmail.com
- Phone: (469) 428 3356 (Customer Representative)
- Authorization: Request a Return Authorization (RA) number before shipping your item.
- Shipping: Use UPS or FedEx to send the item back to the address provided during the return process. Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Inspection and Refunds: Once the returned item is received and inspected, a refund will be issued to your original payment method within 5-7 business days.
Damaged or Defective Items
If your order arrives damaged or defective:
Contact for Returns
NextOne Holding LLC 3930 O Henry Dr Garland TX, USA 75042
Email: Nextoneholding@gmail.com
Customer Representative Phone: (469) 428 3356
Only regular priced items may be refunded. Sale items cannot be refunded.